For more than 100 years, M Health Fairview has been meeting community needs and achieving breakthrough medical advances in care. We are committed to providing great value for our patients: higher quality, better experience, and lower cost. M Health Fairview has seven hospitals and medical centers and more than 90 primary and specialty care clinics throughout the state.In partnership with the University of Minnesota, M Health Fairview is an academic health system committed to nation-leading research and educating tomorrows physicians and health care professionals. We serve patients from across the state of Minnesota, the upper Midwest and beyond.

As part of the respiratory team, the DME Service Coordinator has direct responsibility for all aspects of the DME service delivery associated with sleep medicine DME. This position ensures: processes are in place to support an exceptional customer service environment, high quality equipment is available and easy for the customer to understand and use, DME equipment and processes are effectively integrated into business and clinical operations, efficient and effective work within a team environment, and all customers have an excellent experience with Fairview Home Medical Equipment. Applicants should possess strong organizational skills, attention to detail, flexibility, and desire to work independently in a team environment. This position will have a home baseat our main location in St. Paul, but may be asked to float or cover other locations occasionally as the need arises.

• Develops and coordinates care protocols and DME set-ups for Home Medical Equipment patients
• Develops, implements, and manages inventory control process in collaboration with vendors and FV support services to ensure care plans are executed appropriately
• Ensures patient care needs are served in a timely manner
• Effectively set-up equipment and deliver patient education
• Coordinates equipment data management and analysis
• Provides timely and accurate compliance information to providers
• Facilitates effective claim processing with DME aspects of care plan
• Enable accurate claim process by aligning billing processes with insurance requirements

Required

Education

• Associate Degree in Healthcare or equivalent work experience

Experience

• 1 year working in clinic setting

License/Certification/Registration

• BLS Certification

Preferred

Education

• Bachelors Degree in health care related field

Experience

• 2+ years in a direct patient care setting
• 6 months experience fitting DME/respiratory equipment

License/Certification/Registration

• Polysomnography Technician (PSGT) and/or Respiratory Therapist (RRT) for DME Coordinator in sleep centers only