Available during designated hours to provide immediate clinical face-to-face crisis intervention services to any person residing within the Eastern Region of the State of Missouri. Coverage area includes the following counties: St. Louis, City of St. Louis, St. Charles, Lincoln, Warren, Franklin, Jefferson, St. Francois, Washington, and Iron.
Responds to requests to go on mobile outreaches within five minutes of receiving call from the hotline. Must reach the designated location of the client in crisis within sixty minutes from time of dispatch.
Performs high quality clinical assessments with excellent customer service skills. Documentation is written in a proficient and professional manner. Using sound clinical judgment, develops an individualized, comprehensive treatment plan to assist client in establishing necessary mental health services.
Has the ability to act as lead (primary) clinician on scene of outreach. Also able to assess the client without a back-up MOT when the outreach site is at a police station, hospital, or other secure location.
Demonstrates proficiency in work habits and time management skills. Meets call center attendance and punctuality standards.
When acting as primary counselor, completes the Crisis Assessment Form (CAF), informed consent, and all other necessary paperwork specific to each outreach. Ensures that the call center receives the original CAF within 48 hours of completion of outreach.
Committed to ongoing professional and educational development. Participates in individual and group supervision, BHR training, seminars, functions, and events.
Consistently checks and monitors the location and environment of the face-to-face outreach to ensure personal safety of outreach team.
Must work well individually and with co-workers as part of a team. Must be flexible with work hours and special requests from managers.
Must own a properly insured, reliable vehicle. Must also have the ability to read and follow county street guides and feel comfortable driving throughout the seven county area of the Eastern Region.
Education, Experience and Skills Required:
Master’s Degree in Social Work, Psychology or Counseling.
General knowledge of the St. Louis area mental health network and the DSM-5
Minimum of six months to two years experience in mental health field within the private or public sector
Ability to write clinical documentation, conduct mental health assessments and develop client treatment plans
First Aid/CPR certification
Basic knowledge of how to use the computer; basic word processing skills
Strong verbal, written. and interpersonal skills
At BHR, we believe that every team member has an integral role in the lifesaving treatment we provide. We are a trauma aware agency and we hire people who are passionate about our mission and are committed to improving the lives of those we serve through our trauma informed models of practice.
Internal Number: MOC
About Behavioral Health Response
We Remove Barriers To Care
We remove the barriers to accessing mental health services when they
are needed most, 24 hours a day, 7 days a week. We provide phone
counseling, crisis intervention, intake and referral, telebehavioral and
mobile outreach services, providing real time access to those seeking
behavioral health and substance use support